VOICE OVER IP TECHNOLOGY AND ITS BENEFITS TO YOUR BUSINESS
In the business world, IP is more than just a way in which data can be transported, it has become a tool that is increasingly being used to simplify and streamline a wide range of business applications. With advances in technology, VoIP and IP telephony are becoming overwhelmingly popular with business keen on exploiting technology to keep in tandem with the cut-throat competition in the business sector. So what is VoIP?
Voice over IP (VoIP) is a technology that delivers voice communications such as phone calls and multimedia sessions such as video conferencing over the internet protocol (IP) networks such as the internet. So what are the benefits of having your business install VoIP and how can it transform your business?
A primary attraction of VoIP is the lower costs it attracting carrying out communication in business compared to the traditional method of communications such as making a phone call in a phone's company network. The ability of VoIP to reduce communication expenses is due to the fact that telephone calls are made to travel over the data network rather than the phone's company network. This enables you to save up to 60% the cost of the traditional phone system. Of even greater importance, is the fact that you do not have to buy an expensive phone system or reserve a room for keeping the telephone equipment, thus capital investments are minimal.
Secondly, VoIP allows for a transcription from voicemail to email. With this capability it transcribes your voicemails to text messages and sends them to your preferred email. This allows you to "read" through your voicemails at a leisurely speed without having to scribble notes. Additionally, you can organize, search, file and delete your voicemails in a way that would have been otherwise impossible.
With VoIP you can be productive regardless of your location. This is made possible by having your voice mails and faxes in your email and having your business call redirected to your cellphone or home office making working remotely convenient and much easier. To add, hosted VoIP can integrate with your Outlook or Internet browsers for quick contact dialing or one-click access to your features.
VoIP system is easy and cheaper to manage. Phone systems are complicated and as such you may need to call a telephone service provider at a fee to make adds/moves/changes. But with a hosted VoIP system, the user-friendly interface allows you to make changes to your system easily without incurring any added costs.
VoIP is easily scalable and upgrading is similarly easy. With a traditional phone system one needed 23 channels at a time and if you needed to add an extra one session you had to buy an additional 23 channels. With VoIP services, you are allowed to add only what you need without incurring added costs for resources not used. Also, there are no physical on site telephone systems to worry about and all upgrades and new features are automatically added to your service.
VoIP features a list of many added features. From HD voice, Outlook Integration, virtual receptionist, integrated auto attendant to call queue management among many others, VoIP is sure a great way to impress your callers by projecting a Fortune 500 image on top of those benefits.